After sales service e-mail address: Service@missdoll.com
At MISSDOLL we stand behind our products. For all products purchased directly from the manufacturer, we provide free repairs for six months following Quick User's Quide with customer's payment on two-way returned shipment. Your satisfaction is very important to us. If you have a change of heart we accept returns for our products in new and unopened condition with original box in seal, only with surcharge on two-way returned shipment. When you are considering purchasing a MISSDOLL product please know that you can buy in confidence.
Please note our packages are tamper resistant and if the seals have been broken it is no longer considered new and we cannot accept the return as "new and unopened condition".
Should there be any irreversible damage or changes to contents in the package after you sign the package, please inform customer service and the designated express delivery company to issue a declaration for reclaim within 48 hours.